Pharmacy Customer Service Associate

2 weeks ago


Bridgehampton, New York, United States Walgreens Full time

Job Description:

As a Pharmacy Customer Service Associate at Walgreens, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our patients. This is an exciting opportunity to join a dynamic team and contribute to the success of our pharmacy operations.

Key Responsibilities:

  • Customer Experience:
    • Engage with customers and patients by greeting them and offering assistance with products and services.
    • Resolve customer issues and answer questions to ensure a positive customer experience.
    • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Operations:
    • Provide customers with courteous, friendly, fast, and efficient service.
    • Recommend items for sale to customers and suggest trade-up and/or companion items.
    • Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
  • Pharmacy Support:
    • Assist pharmacists in scheduling and maintaining workflow.
    • Process prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
    • Verify medicine is correct and check for possible interactions.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
  • Prefer good math skills to fill prescriptions accurately.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

About Walgreens:

Walgreens is a leading pharmacy-led, health and wellbeing enterprise with a presence in all 50 states and the District of Columbia. We offer a unique opportunity to excel in your career in a welcoming and inclusive environment.

Equal Opportunity Employer:

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.



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