Merchandise Associate

As a Merchandise Associate at Marshalls, you will play a vital role in delivering an exceptional customer experience. You will be responsible for engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store environment.

• Role model customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Other duties as assigned

• Possess excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possess strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Marshalls offers a range of benefits to its employees, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Eligible employees also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $17.50 to $18.00 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Marshalls is a dynamic and evolving company that is reinventing retail and helping people discover that next find that's going to be their new signature look.

We're a company that values diversity and inclusion, and we consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.