Audio Visual Technology Specialist

2 weeks ago


Chicago, Illinois, United States Encore Full time
Job Overview

The Event Technology Intern will assist in the set-up and operation of large and small scale audiovisual systems for live events, ensuring the utmost client satisfaction.

Key Responsibilities
  • Accurately and timely set up, operate, and break down basic audiovisual equipment.
  • Provide exceptional customer service, exceeding expectations and needs of internal and external customers.
  • Monitor events and check in on customers throughout the events' duration.
  • Understand and foster the hotel/client relationship.
Technical Requirements
  • Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handle equipment challenges and changes in a timely and professional manner.
Education and Experience
  • Currently pursuing a BA/BS Degree; preference in Hospitality, Business, Media Production, Radio/TV/Film, or related field.
  • 0-6 months of field audio visual or customer service experience.
  • Technical aptitude demonstrated through interest and exposure to new technology.
Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes.

Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.



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