Deposit Services Manager

17 hours ago


Memphis, Tennessee, United States First Horizon Bank Full time
About the Role

We are seeking a highly skilled and experienced Deposit Services Manager to join our team at First Horizon Bank. As a key member of our operations team, you will be responsible for overseeing the Deposit Services department, ensuring efficient operational processes, and minimizing operational risks.

Key Responsibilities
  • Leadership and Management
    • Supervise and mentor subordinate staff, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
    • Develop and implement strategies to improve operational efficiency and reduce risks.
  • Operational Oversight
    • Coordinate and manage the activities of the Deposit Services department, ensuring compliance with regulatory requirements and company policies.
    • Develop and maintain relationships with key vendors and stakeholders.
  • Process Improvement
    • Identify areas for process improvement and implement changes to enhance efficiency and reduce costs.
    • Develop and maintain procedures and guidelines to ensure consistency and accuracy in deposit services operations.
  • Communication and Collaboration
    • Communicate effectively with internal stakeholders, including compliance, marketing, and operations teams.
    • Collaborate with cross-functional teams to achieve business objectives and improve customer experience.
Requirements
  • Experience
    • At least 5 years of experience in banking or operations, preferably in a leadership or management role.
  • Skills
    • Excellent verbal and written communication skills.
    • Strong analytical and problem-solving skills.
    • Ability to work under pressure and meet deadlines.
    • Excellent organizational and customer service skills.
  • Education
    • High school diploma required; college degree preferred or equivalent experience/working knowledge of banking/operations.
What We Offer
  • Competitive Compensation and Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with company match.
    • Tuition reimbursement.
  • Opportunities for Growth and Development
    • Training and development programs to enhance skills and knowledge.
    • Opportunities for advancement within the company.


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