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Program Supervisor

1 month ago

Brooklyn, New York, United States YAI Full time
About the Position:

We are seeking a highly motivated and experienced individual to supervise a residential program in Brooklyn, New York. As a Residential Supervisor, you will be responsible for providing staff training, mentoring, and supervision of direct and indirect reports. You will also be responsible for program oversight, quality assurance, and maintaining NYS regulations.

Key Responsibilities:
  • Ensuring the health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
  • Providing program/floor coverage, when necessary.
  • Promoting and maintaining the excellence of the programs.
  • Developing professional, empathic relationships with family members ensuring they are included in the team process.
  • Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.
  • Attending regional and agency supervisor meetings or as directed by your supervisor.
  • Attending and actively participating in the planning meeting for the people we support.
  • Fostering interagency collaboration.
  • Ensuring a work environment that is free from harassment and discrimination.
  • Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.
  • Maintaining direct relationship with staff.
  • Building staff morale.
  • Fostering professional development through regular supervision, training, and evaluations.
  • Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
  • Utilizing participatory management.
  • Fostering the Open-Door Policy.
  • Maintaining oversight and compliance of systems specific to role and responsibilities.
  • Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency.
  • Overseeing all financial systems, maintaining records for the people we support and program expenditures.
  • Operating the program within budgetary guidelines.
  • Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
  • Ensuring the completion and maintenance of all paperwork and written records related to individual treatment.
  • Reporting and monitoring incidents, as well as assist with the investigative process.
Education and Experience:
  • BA/BS strongly preferred.
  • Prior supervisory experience required.
  • Prior Direct Support Professional experience required.
  • Background in supporting people with intellectual/developmental disabilities or mental health.
Additional Knowledge, Skills, and Abilities:
  • Strong interpersonal and problem-solving skills.
  • Well-developed writing skills.
  • Takes initiative.
  • Highly flexible personality type.
  • Flexibility to respond to calls and programmatic needs beyond regular work hours.
  • Proficient in Microsoft Office.
  • Ability to learn/use Workforce Management software to effectively carry out essential business processes.
Schedule:
  • Monday - Friday 7:00am - 3:00pm.
Compensation:
  • $62,400 / year.