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Business Operations Analyst III

2 months ago


San Antonio, Texas, United States ActioNet Full time

ActioNet is seeking a dedicated Senior Management Analyst to join our team. As a prominent IT service provider and solutions integrator, we collaborate closely with the Federal Government and Department of Defense.

In this pivotal role, you will undertake essential management functions while overseeing daily administrative operations.


Key Responsibilities:
  • Develop and manage web content, perform technical writing, and standardize processes and procedures.
  • Create and implement organizational policies and procedures, conduct metrics and trend analysis, and enhance both internal and external communication.
  • Oversee document repositories and manage document libraries, contributing to wiki pages and page development in Microsoft SharePoint.
  • Generate high-level program documentation through effective requirements management, including information gathering, analysis, and summarization.
  • Collaborate with cross-functional teams to ensure accurate representation and provide recommendations to enhance operational effectiveness and customer responsiveness.
  • Manage the process for granting and revoking access/accounts as necessary.

Qualifications:

ActioNet is recognized as a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, and HDI-certified, woman-owned IT Solutions Provider. With over 24 years of exceptional performance, we are a trusted innovator in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services.

We are committed to community engagement and strive to make a positive impact for future generations. ActioNet has been honored as a Top Workplace for nine consecutive years, boasting a 98% customer retention rate.

Our mission is to support the vital objectives of our clients, empowering our employees to deliver outstanding performance that ensures the safety, security, health, and well-being of our nation.

What We Offer:
As a member of ActioNet, you will be part of a remarkable team and a corporate culture that fosters mutual success for our clients, employees, and communities. We equip you with the necessary tools to thrive; all we ask is that you bring your best ideas, energy, and a commitment to developing your skills and career.

ActioNet is an equal opportunity employer and values diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: Direct applicants only. No agencies or third-party recruiters, please.
ActioNet Core Value: Instill Integrity In Everything We Do.