Customer Service Ambassador

2 weeks ago


Anchorage, Alaska, United States Crestview Management, LLC Full time
About the Role\\
The Customer Service Ambassador is responsible for ensuring a clean and comfortable environment for guests. This position involves maintaining the cleanliness of guest rooms, public areas, and other facilities within the hotel.\\\\

\\\Key Responsibilities\\\:
  • \\\
  • Clean and tidy guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms.\\\
  • Replace linens, towels, and other room amenities as needed.\\\
  • Restock supplies such as toiletries, coffee, and minibar items.\\\
  • Inspect rooms for damage and report maintenance issues to the appropriate department.\\\
  • Ensure all rooms are completed within the allotted timeframe and meet the hotel's quality standards.\\\
  • Follow health and safety guidelines, including the use of proper personal protective equipment.\\\
  • Handle guest requests in a courteous and professional manner.\\\
  • Respond promptly to guest complaints or concerns and report any unresolved issues to management.\\\
  • Collaborate with other departments, such as front desk and maintenance, to support overall hotel operations.


\\\Salary and Benefits\\\: The estimated salary for this role is $40,000 per annum. Additionally, employees will receive a range of benefits, including access to training programs, opportunities for career advancement, and a comprehensive employee wellness program.

\\\About the Company\\\: Crestview Management, LLC is a leading hospitality provider dedicated to delivering exceptional customer experiences. Our team is committed to providing a clean, comfortable, and welcoming environment for our guests.

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