Customer Service Ambassador

3 weeks ago


Anchorage, Alaska, United States Amanda Juliussen - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves building and nurturing relationships with clients, educating them about their insurance options, and promoting suitable products and services.

Responsibilities
  • Develop and maintain strong relationships with customers through effective communication and follow-up.
  • Educate clients on their insurance options using a needs-based review process.
  • Generate leads, schedule appointments, and promote suitable products and services.

Requirements

  • Must have or be able to obtain Property & Casualty and Life & Health licenses.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • A friendly demeanor with people-oriented skills.
  • Detail-oriented and proactive in problem-solving.
  • Ability to learn and navigate computer systems.
  • Capability to thrive in a team environment.
What We Offer
  • $40,000 - $60,000 per year, depending on experience.
  • 401K plan.
  • Hourly pay with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours.
  • Opportunities for growth and advancement within our agency.


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