Service Excellence Associate Role

4 days ago


Muncie, Indiana, United States John Petty AmFam Agency Full time
Annual Salary and Benefits

The annual base salary for this position is based on experience, with benefits including paid time off, hands-on training, career growth opportunities, evenings off, and a Mon-Fri schedule. Additional perks include appreciation lunches, monthly bonuses, team meetings, and team-building events.

Key Responsibilities
  • Process customer policy change requests.
  • Verify customer information and update records as needed.
  • Schedule appointments for sales staff to meet prospective customers.
  • Respond to inquiries, cancellation requests, and sales requests within the specified timeframe.


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