Wine Service Specialist

5 days ago


Great Falls, Montana, United States SOLU ESTATE WINERY & MEA Full time
Job Opportunity at SOLU ESTATE WINERY & MEA

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Wine Service Specialist. As a key member of our tasting room team, you will be responsible for providing exceptional wine tasting experiences, handling retail sales, and delivering outstanding customer service.

Responsibilities:

  • Provide wine tastings and education to guests in a professional and engaging manner
  • Handle retail sales and maintain a thorough knowledge of our wine offerings
  • Serve wine, beer, and cocktails in a fast-paced and dynamic environment
  • Answer phone calls and respond to guest inquiries in a timely and courteous manner
  • Oversee food service orders and ensure seamless execution
  • Provide exceptional customer service and maintain a positive attitude in a team environment

Requirements:

  • Must be at least 18 years of age
  • Outgoing personality with excellent interpersonal skills
  • Hard-working and team-oriented individual
  • Ability to stand and walk for up to 10 hours per day
  • Ability to lift and carry up to 40 pounds
  • Ability to follow safety and sanitation procedures
  • Ability to perform basic mathematical calculations and possess basic reading, listening, and speaking skills
  • Ability to work flexible shifts and schedules, including weekends and holidays
  • Ability to communicate clearly with guests, managers, and team members
  • Ability to work calmly and effectively under pressure

Compensation and Benefits:

Competitive hourly salary with opportunities for nightly cash tips and credit card tips

25% employee discount on wine and merchandise

Free meals through Shift

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