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Customer Service Representative

2 months ago

Poway, California, United States Public Storage Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their storage needs.
  • Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
  • Cash Handling: Audit cash drawers and make bank deposits as part of daily business operations.
  • Communication: Maintain open communication with customers to ensure timely payments and resolve any issues that may arise.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: A valid driver's license and reliable transportation are necessary for traveling between work locations and conducting other work-related business.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/around facilities, and spend up to 50% of time in outdoor environments.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate.
  • Benefits: Eligible for full-time benefits, including medical, dental, vision, 401k with match, paid time off, and more.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
About Us

Public Storage is a leading provider of self-storage solutions, and we are committed to providing exceptional customer service and support to our clients. We are proud to be recognized as a Great Place to Work and offer a supportive and inclusive work environment.