Deli Department Manager

4 days ago


Wilmington, North Carolina, United States Lowes Foods Full time
Delight Our Guests with Exceptional Service

We're seeking a skilled Deli Department Manager to join our team at Lowes Foods. As a key member of our deli team, you'll be responsible for delivering exceptional guest service, driving sales growth, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Provide outstanding guest service, ensuring our customers receive a positive experience in the deli department.
  • Drive sales growth by achieving budgeted sales, shrink, and profits for the deli department.
  • Maintain desired inventory levels and supplies, ensuring we meet guest demand.
  • Operate the department according to merchandising and operational guidelines, promoting a positive and efficient work environment.
  • Ensure the quality of products meets Lowes Foods standards, maintaining a high level of quality control.
  • Maintain a clean and safe work environment, adhering to Lowes Foods sanitation and safety standards.
  • Provide guidance, training, and feedback to deli department hosts, ensuring they meet satisfactory performance standards.
  • Perform product preparation, receiving, ordering, stocking, and guest service as needed to achieve standards.
  • Maintain department labor budgets and scheduling standards, ensuring efficient use of resources.
  • Perform PA announcements and other duties as assigned by management.
Requirements:
  • Friendly, outgoing personality with excellent communication skills.
  • Ability to work well with others, including training and development of deli department hosts.
  • Ability to lift 25 lbs. consistently and 50 lbs. occasionally, with a focus on maintaining a safe work environment.
  • Ability to read and understand information and direction, with a focus on maintaining a high level of quality control.
  • Knowledge of deli operations, with a focus on driving sales growth and maintaining a clean and safe work environment.
  • Ability to supervise people, including training and development of deli department hosts.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Effective communication, guest service, and selling skills, with a focus on delivering exceptional guest experiences.
  • Must be at least 18 years old, with a focus on maintaining a safe work environment.
  • Ability to bend, kneel, and stand for extended periods of time, with a focus on maintaining a safe work environment.
  • Ability to effectively communicate with the Store Manager and Merchandiser, with a focus on driving sales growth and maintaining a clean and safe work environment.
  • Ability to work well with computers, with a focus on maintaining efficient use of resources.


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