Director of Guest Experience
3 weeks ago
Job Summary:
Hilton Baton Rouge is seeking an experienced Director of Housekeeping to lead our Housekeeping Department. As a key member of our team, you will be responsible for maintaining the highest standards of cleanliness and comfort for our guests.
In this role, you will oversee a team of housekeeping staff, manage public areas, and ensure that all aspects of the Housekeeping Department operate efficiently and effectively.
Key Responsibilities:
- Liaise with front-of-house teams to ensure seamless guest experiences.
- Maintain accurate records of cleaning schedules, linen supplies, and equipment maintenance.
- Train and develop housekeeping staff to meet Aimbridge Hospitality standards.
- Collaborate with other departments to resolve any issues affecting guest satisfaction.
- Monitor and improve cleaning processes and procedures.
Requirements:
- Proven track record in a similar role, preferably in a luxury hotel environment.
- Strong leadership and communication skills.
- Familiarity with Aimbridge Hospitality standards and policies.
- Ability to work under pressure and make sound decisions quickly.
Compensation and Benefits:
- $110,000 - $150,000 per year.
- Competitive benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development.
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