Guest Services Expert

6 days ago


Baton Rouge, Louisiana, United States HAMPTON INN and SUITES BATON ROUGE Full time
Job Summary: We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hampton Inn and Suites Baton Rouge Downtown. As a key member of our front desk team, you will provide exceptional service to our guests, respond to their needs, and maintain a positive and welcoming atmosphere.

About the Role:As a Guest Services Representative, you will be responsible for checking guests in and out, processing payments, and updating guest accounts. You will also collaborate with other departments to ensure seamless communication and coordination.

Requirements:
  • 1 year of customer service experience.
  • Exceptional verbal and written communication skills.
  • Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

Benefits:
  • Competitive salary: $45,000 - $60,000 per year.
  • Exciting and fun work environment: Be part of a dynamic team that values its employees.
  • Top-notch training and growth opportunities: Enhance your skills and advance your career.
  • Nationwide hotel employee rates at select properties.
  • Medical, dental, and vision coverage.
  • Paid vacation time.
  • 401k retirement plan.


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