Operations Lead

4 weeks ago

Fort Walton Beach, Florida, United States Aspen Dental Full time
About Aspen Dental

We put our patients first, offering a secure and stable work environment as a world-class dental service organization (DSO).

Our Benefits
  • A generous benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuing Education (CE) through TAG U
About the Role

As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.

When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.

Key Responsibilities:

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing
  • Additional tasks assigned by the Manager
Requirements
  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail-oriented
  • Experience in sales
About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.

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