Assistant General Manager

18 hours ago


San Diego, California, United States Hyde Park Hospitality Full time
Job Title: Assistant General Manager

Hyde Park Hospitality is seeking an experienced Assistant General Manager to join our team at our premium lounge located inside the San Diego International Airport. As a key member of our management team, you will be responsible for overseeing the daily operations of the lounge, ensuring exceptional guest experiences, and leading a high-performing team.

Key Responsibilities:
  • Oversee the daily operations of the lounge, including guest check-in, appearance care, concierge services, guest service, and food delivery.
  • Lead a team of up to 30 employees, providing guidance, coaching, and development opportunities to ensure excellent guest experiences.
  • Ensure the lounge is operating at a high level, maintaining excellent relationships with guests, clients, and other departments.
  • Conduct HR functions, including recruiting, hiring, progressive counseling, and terminations.
  • Oversee scheduling, payroll, and team training, ensuring compliance with company policies and procedures.
  • Uphold and elevate high standards regarding health, safety, and cleanliness, ensuring compliance with company food and safety programs.
  • Report and track maintenance issues within the lounge, ensuring a safe work environment for employees.
Requirements:
  • Minimum 2-4 years of management experience in fine dining, hotel, or other upscale hospitality venues.
  • Bachelor's degree related to business or hospitality, or equivalent experience.
  • Ability to follow all lawful safety, health, and liquor rules and regulations.
  • Demonstrated leadership abilities with creating and growing a successful team.
  • Excellent communication and presentation skills, with a range of audience including front-line employees, clients, and corporate management.
  • Financial experience and business acumen skills.
  • Excellent communication and computer skills, including knowledge of MS Office products.
  • Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment.
  • Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items.
  • Maintaining current state-approved alcohol certifications and food handlers/food safety manager certifications as required.
  • Must be able to pass and obtain security background check and clearance to work in airport environment.
Benefits:
  • Medical Insurance (Health, Dental, Vision)
  • Cell Phone Stipend
  • Disability Insurance
  • Vacation and PTO
  • 401K Plan with generous Company Matching
  • Employee Assistance Program (EAP)
  • Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

Hyde Park Hospitality is an equal opportunity employer and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-



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