Airport Lounge General Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Hyde Park Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our premium shared-use lounge at the Philadelphia International Airport. The successful candidate will be responsible for overseeing all aspects of lounge operations, including team management, client relationships, and financial performance.

Key Responsibilities
  • Provide strategic leadership and direction to the lounge team, ensuring exceptional guest experiences and high-quality service standards.
  • Develop and implement effective strategies to drive revenue growth, improve profitability, and enhance the overall guest experience.
  • Maintain excellent relationships with clients, partners, and stakeholders, ensuring seamless communication and collaboration.
  • Oversee all aspects of lounge operations, including scheduling, payroll, training, and compliance with regulatory requirements.
  • Manage the lounge's budget, forecasting, and financial performance, ensuring alignment with company goals and objectives.
  • Develop and implement policies, procedures, and training programs to ensure a safe and healthy work environment for employees and guests.
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance the overall guest experience.
Requirements
  • Minimum 5 years of experience in a senior management role in the hospitality industry, preferably in a fine dining or upscale hotel setting.
  • Proven track record of success in leading high-performing teams, driving revenue growth, and improving profitability.
  • Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with clients, partners, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed business decisions.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • High school diploma or equivalent required; Bachelor's degree in hospitality, business, or a related field preferred.
What We Offer
  • Competitive salary range: $117,000.00-$135,000.00 annually.
  • Exempt status.
  • On-site location.
  • Benefits package, including medical insurance, disability insurance, vacation and PTO, 401K plan, and employee assistance program.
  • Employee corporate discounts for nationally recognized products and services.


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