Patient Service Representative, Peabody Outpatient Center

3 weeks ago


Peabody, Massachusetts, United States Spaulding Rehab Full time
Job Summary

As a Patient Service Representative at Spaulding Rehab's Peabody Outpatient Center, you will play a vital role in ensuring the smooth operation of our front office. Your primary responsibility will be to provide exceptional patient service, ensuring that our patients receive the highest level of care and attention.

Key Responsibilities
  • Coordinate and complete demographic and insurance intake, computerized registration, and scheduling of patients
  • Verify patients' insurance coverage and ensure accurate billing
  • Provide excellent customer service, responding to patient inquiries and resolving any issues in a timely and professional manner
  • Support other center team members by answering phones, assisting with administrative tasks, and contributing to a positive and productive work environment
Requirements
  • High school graduate required; associate's degree in medical administration preferred
  • Two years of experience in a medical/physicians office setting and/or experience with insurance benefits preferred
  • Computer proficiency required; Microsoft office applications preferred
What We Offer

Spaulding Rehab is committed to diversity in the workplace, which begins with respect and opportunity for all. We take affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability, or any other basis that would be inconsistent with any applicable ordinance or law.



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