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Service Desk Support Specialist Night Shift
2 months ago
We are seeking a highly skilled and experienced Service Desk Support Specialist to join our team on a night shift, 4-day week schedule. As a key member of our infrastructure support team, you will be responsible for maintaining and managing the infrastructure of our Elk River Data Center.
Key Responsibilities:
- Perform critical roles in maintaining and managing the infrastructure of the Elk River Data Center.
- Participate in on-call rotations and provide incident support.
- Assist with power redundancy tests and complicated cutovers.
- Perform device decommission activities, cabling decommission activities, and cabling installations.
- Audit and label devices and cabling.
Requirements:
- High School Diploma/GED.
- 1+ years of experience with hands-on data center server room environment activities.
- Microsoft Outlook and Excel skills.
- Ability to lift 50lbs unassisted.
- Ability to work within confined spaces and while standing/kneeling/sitting for extended periods.
- Ability to travel up to 25% locally.
- Ability to commit to one week on-call rotation schedule.
Nice-to-Have Skills:
- Registered Unlicensed or PLT status with the state of MN (low voltage).
- 2+ years of experience performing cable installation and decommission activities within a data center/server room environment.
- 2+ years of experience performing device installation and decommission activities within a data center/server room environment.
- 2+ years of experience performing data center/server room environment auditing activities.
