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Insurance Customer Support Associate

2 months ago

Cedar Hill, Texas, United States Roslyn Knight - State Farm Agent Full time
Position Summary

Join a dynamic team as a Client Relations Specialist with Roslyn Knight - State Farm Agent. This role is designed for a proactive, career-focused individual who is eager to foster and enhance customer connections within the community while promoting a range of insurance products, including auto, home, and life coverage.

Key Responsibilities
  • Deliver timely, precise, and courteous customer assistance. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
As a Team Member, you will benefit from...
  • Competitive hourly wage along with commission and bonuses
  • Paid leave including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Strong communication abilities - both written and verbal
  • Self-driven and motivated
  • Attention to detail
  • Proactive approach to problem-solving
  • Commitment to exceptional customer service
  • Ability to collaborate effectively within a team
  • Skill in establishing rapport with clients
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)