Leasing Specialist
3 weeks ago
As a Leasing Specialist with The Bainbridge Companies, you will serve as the initial ambassador between the public, residents, and the community management team. This role requires providing exceptional service to community residents and internal team members, assessing client needs, and providing solutions that align with the community's goals.
Key Responsibilities:
- Completes lease forms, collects rental deposits, and ensures model apartments are ready for show.
- Maintains thorough knowledge of lease terms, community policies, and current market conditions.
- Develops and maintains an on-going resident retention program and plays an active role in the renewal process.
- Processes administrative forms, reports, and related information efficiently and timely.
- Handles resident requests and complaints with courtesy and efficiency.
Requirements:
- A High School education or equivalent is required; a college degree is a plus.
- Ability to fluently read and write English.
- Accurately perform intermediate mathematical functions and use on-site resident management software.
Professional Experience:
- No specific previous experience required.
Attendance/Travel:
- Ability to work any day of the week, 52 weeks a year, and serve on-call as scheduled or necessary.
Licenses/Equipment:
- Valid driver's license and current automobile insurance is required.
Skills:
- Bilingual in Spanish and English is required.
- Onesite property management software experience is a plus.
- Excellent communication, team-oriented, and customer service skills are essential.
Computer Skills:
- Basic computer and Internet knowledge, expanded knowledge of Internet marketing, and intermediate knowledge of MS Word and Excel are required.
Learning and Development:
- Commit to ongoing professional development and career growth.
Career Apparel:
- Must wear career apparel based on defined company standards.
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