Director of LGBTQ+ Health and Wellness Services

1 week ago

Albany, New York, United States In Our Own Voices, Inc. Full time
Job Title: Director of LGBTQ+ Health and Wellness Services

About the Role:

We are seeking a highly skilled and compassionate Director of LGBTQ+ Health and Wellness Services to join our team at In Our Own Voices, Inc. As a key member of our organization, you will be responsible for overseeing our comprehensive health services, including advocacy, mental health support, youth services, group facilitation, training and technical assistance, event coordination, and program evaluation.

Key Responsibilities:

  • Leadership and Supervision: Serve as the day-to-day supervisor and primary contact for the youth LGBTQ drop-in space, overseeing both on-site and off-site activities to ensure a safe and inclusive environment.
  • Program Evaluation and Community Engagement: Conduct end-of-year program evaluations and comprehensive community-wide pulse check surveys to assess community needs and program impact.
  • Client Intake and Assessment Oversight: Assist with client intakes and assessments as needed, and oversee staff conducting these processes. Ensure the delivery of culturally relevant, nonjudgmental, and supportive health navigation and counseling.
  • System and Process Improvement: Modify documentation tools and reporting systems as needed to improve service delivery and accountability.
  • Outreach and Program Promotion: Provide face-to-face and online outreach in underserved areas to promote program enrollment, awareness, and engagement within the LGBTQ+ community.
  • Event Collaboration: Work closely with the Special Events Coordinator to plan and execute major events such as BIPOC Pride, the UTD LGBT POC Health Conference, and other health-related events that serve our community.
  • Quality Assurance and Data Management: Lead monthly quality assurance activities, including documentation oversight, outreach data collection, and tracking progress toward program goals as directed by funders.
  • Supervision of Staff: Supervise the LGBT Program Coordinator, providing guidance, support, and professional development opportunities.
  • Community Representation: Represent IOOV at local meetings and collaborate with Community-Based Organizations (CBOs) to stay informed about and contribute to current trends in disease prevention, treatment, and care.
  • Planning and Outreach for IOOV Events: Actively participate in the planning, promotion, and outreach efforts for all IOOV events and projects.
  • Data Integrity and Reporting: Ensure that all accomplished activities are accurately documented in appropriate databases, including a monthly AIRS extract, and submit required documentation and reports.
  • Marketing and Promotion: Develop effective marketing and promotional materials to enhance service visibility both internally and externally.
  • Compliance and Confidentiality: Ensure all programs comply with confidentiality laws and best practices to protect client privacy and trust.

Qualifications:

  • Education: Bachelor's Degree in Public Health, Social Work, Mental Health, or a related field is preferred; relevant experience may substitute for a degree.
  • Experience: Minimum of three years of experience in human services, including outreach, education, or case management, with at least one year of experience in training and technical assistance. A minimum of three years of management or supervisory experience is required.
  • Healthcare Expertise: Familiarity with High Impact Prevention strategies and LGBTQ+ healthcare service provision.
  • Language Skills: Bilingual (Spanish) is a plus and strongly preferred.
  • Leadership Qualities: Proven ability to lead, motivate, and work collaboratively with diverse teams, community partners, and stakeholders.
  • Philosophy: Commitment to harm-reduction approaches and nonjudgmental, culturally relevant service delivery.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, as needed.
  • Transportation: Valid, unrestricted driver's license and reliable transportation for travel related to program needs.
  • Communication: Strong public speaking, verbal, and written communication skills.

Knowledge and Skills Required:

  • Strong organizational and time management skills, with the ability to work independently and navigate varied work environments.
  • Solution-oriented with excellent problem-solving capabilities.
  • Proficiency in data collection, analysis, and reporting.
  • Experience working in multicultural environments and a commitment to diversity, equity, and inclusion.

Working Conditions and Physical Demands:

  • An office-based work environment with frequent use of a computer, requiring long periods of sitting.
  • Some off-site work, including attending and coordinating indoor and outdoor events.
  • Physical activities such as walking, standing, bending, and occasionally lifting up to 15 pounds.
  • Ability to manage multiple interruptions and distractions while maintaining focus on tasks.

Why Join Us?

At In Our Own Voices, Inc., you will be part of a passionate team dedicated to creating positive change for LGBTQ+ communities of color. You will have the opportunity to shape impactful health programs, lead innovative community initiatives, and work with a diverse group of professionals who share a commitment to justice, equity, and empowerment.

In Our Own Voices, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Make a difference. Lead with us. Apply today

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