Deli General Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McAlister's Deli. As a Restaurant Operations Manager, you will be responsible for the overall success of our restaurant, including managing daily operations, supervising staff, and ensuring exceptional customer service.
Key Responsibilities:
- Manage Daily Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
- Supervise Staff: Supervise and train staff to ensure they are meeting the highest standards of customer service and quality.
- Ensure Exceptional Customer Service: Ensure that every customer has an exceptional experience at our restaurant, including prompt and friendly service.
- Manage Inventory and Supplies: Manage inventory and supplies to ensure that we have everything we need to provide excellent customer service.
- Maintain a Clean and Safe Environment: Ensure that the restaurant is clean and safe for customers and staff.
- Manage Financials: Manage the financials of the restaurant, including budgeting and forecasting.
- Develop and Implement Marketing Strategies: Develop and implement marketing strategies to increase sales and customer engagement.
- Recruit and Train Staff: Recruit and train staff to ensure that we have the best team possible.
- Manage Employee Relations: Manage employee relations, including resolving conflicts and addressing employee concerns.
- Stay Up-to-Date with Industry Trends: Stay up-to-date with industry trends and best practices to ensure that our restaurant is always improving.
Requirements:
- 2+ years of experience in restaurant management
- Proven track record of success in managing daily operations and supervising staff
- Excellent customer service skills
- Ability to manage inventory and supplies
- Ability to maintain a clean and safe environment
- Ability to manage financials
- Ability to develop and implement marketing strategies
- Ability to recruit and train staff
- Ability to manage employee relations
- Ability to stay up-to-date with industry trends
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A fun and dynamic work environment
- A team-oriented culture
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