Front Desk Associate

2 weeks ago


Midland, Texas, United States MainStay Suites Full time
{"h1": "Front Desk Associate Job Description", "p": "At MainStay Suites, we are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for creating a warm and welcoming experience for our guests, from check-in to check-out.

Responsibilities:

* Greet and register guests, ensuring a smooth and efficient check-in process
* Provide exceptional customer service, addressing guest inquiries and resolving issues in a timely and professional manner
* Promote the Choice Privileges Rewards Program and provide recognition and benefits to all present members
* Maintain accurate records and reports, including guest information and hotel operations
* Collaborate with the concierge team to provide guests with information and assistance

Requirements:

* High school diploma or equivalent required
* At least two years of hotel experience, preferably in a front desk or customer service role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic computer skills and knowledge of hotel software

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At MainStay Suites, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply today and join our team of dedicated professionals who are committed to providing exceptional service to our guests."}

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