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Club Operations Director

2 months ago

Grand Rapids, Michigan, United States Planet Fitness Franchising Full time
Regional Business Leader

We are seeking a highly skilled Regional Business Leader to join our team at Planet Fitness Franchising, where you will play a critical role in driving business growth and excellence across our regions.

About the Role:
  • Lead a team of Managers to ensure club operations and membership enrollment meet or exceed set standards and targets.
  • Act as a liaison between corporate and clubs for all reporting, communications, and carrying out monthly initiatives.
  • Develop and implement strategies to drive sales growth, improve member experience, and increase club performance.
Key Responsibilities:
  • Conduct regular club visits to monitor performance, provide coaching, and identify areas for improvement.
  • Develop and implement action plans to address performance issues and drive business growth.
  • Collaborate with Club Managers to ensure effective communication, training, and development of team members.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive results.
  • Provide coaching and development opportunities to Managers and team members to enhance their skills and performance.
Requirements:
  • Strong management and leadership experience with a proven track record of driving business growth and excellence.
  • Excellent communication, interpersonal, and coaching skills.
  • Ability to read and adjust to different personality styles, management, and learning styles.
  • Extremely organized with the ability to prioritize multiple tasks simultaneously.
  • Proficient with Microsoft Office tools.
What We Offer:
  • Bonus incentives monthly.
  • Robust health and welfare benefit packages.
  • Vacation/sick time/holiday pay.
  • Free Black Card Membership.
  • 401(k) retirement savings plan.
  • Employee perks and discounts.