Marketing Operations Director
5 days ago
Marketing Operations Director
Job Overview:The Pivot Group is seeking a highly skilled Marketing Operations Director to join our dynamic team. As a key member of our operations team, you will be responsible for driving operational excellence and fostering meaningful client and team relationships.
Key Responsibilities:- Client & Freelancer Management:
- Serve as the primary contact for client communications, ensuring expectations are consistently exceeded.
- Regularly meet with a team of seven freelancers to maintain collaboration and strong relationships.
- Project Coordination:
- Manage both new and existing client contracts, keeping clients informed on invoices and deliverables.
- Oversee weekly project coordination for four retainer clients, ensuring timely and high-quality outcomes.
- Systems Improvement:
- Enhance operational systems to streamline contract development, work-sharing, and team management.
- Mentorship & Support:
- Engage in strategic planning sessions with the CEO, providing feedback on business performance and areas for improvement.
- Strong interpersonal skills with the ability to foster relationships and communicate effectively.
- Experience in content marketing and an understanding of marketing strategies.
- Proven track record in managing projects that align with scope, budget, and deadlines.
- Expertise in negotiating contracts and mobilizing teams.
- Proficient with marketing tools, CRM systems, and project management software.
- Aptitude for identifying and implementing process improvements.
- Previous experience in a marketing agency or consulting role.
- Experience working with freelancers or remote teams.
- Advanced proficiency in client relationship management (CRM) systems like HubSpot or Salesforce.
This is a great opportunity for someone looking for a part-time hybrid role with both remote and in-person flexibility. You'll have the chance to influence operational strategy while working closely with a dedicated team and clients, driving measurable business outcomes. With a competitive salary and the chance to grow with the company, this role offers both professional development and personal fulfillment.
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