Marketing Operations Director

5 days ago


Grand Rapids, Michigan, United States The Pivot Group Full time
Job Title:

Marketing Operations Director

Job Overview:

The Pivot Group is seeking a highly skilled Marketing Operations Director to join our dynamic team. As a key member of our operations team, you will be responsible for driving operational excellence and fostering meaningful client and team relationships.

Key Responsibilities:
  • Client & Freelancer Management:
    • Serve as the primary contact for client communications, ensuring expectations are consistently exceeded.
    • Regularly meet with a team of seven freelancers to maintain collaboration and strong relationships.
  • Project Coordination:
    • Manage both new and existing client contracts, keeping clients informed on invoices and deliverables.
    • Oversee weekly project coordination for four retainer clients, ensuring timely and high-quality outcomes.
  • Systems Improvement:
    • Enhance operational systems to streamline contract development, work-sharing, and team management.
  • Mentorship & Support:
    • Engage in strategic planning sessions with the CEO, providing feedback on business performance and areas for improvement.
Recommended Qualifications:
  • Strong interpersonal skills with the ability to foster relationships and communicate effectively.
  • Experience in content marketing and an understanding of marketing strategies.
  • Proven track record in managing projects that align with scope, budget, and deadlines.
  • Expertise in negotiating contracts and mobilizing teams.
  • Proficient with marketing tools, CRM systems, and project management software.
  • Aptitude for identifying and implementing process improvements.
Preferred Qualifications:
  • Previous experience in a marketing agency or consulting role.
  • Experience working with freelancers or remote teams.
  • Advanced proficiency in client relationship management (CRM) systems like HubSpot or Salesforce.
Why Consider This Role:

This is a great opportunity for someone looking for a part-time hybrid role with both remote and in-person flexibility. You'll have the chance to influence operational strategy while working closely with a dedicated team and clients, driving measurable business outcomes. With a competitive salary and the chance to grow with the company, this role offers both professional development and personal fulfillment.



  • Grand Rapids, Michigan, United States The Pivot Group Full time

    Job Overview:We are seeking a highly skilled Director of Operations to join our dynamic marketing agency, The Pivot Group. As a key member of our team, you will play a critical role in driving operational excellence and fostering meaningful client and team relationships.Key Responsibilities:Client & Freelancer ManagementDevelop and maintain strong...


  • Grand Rapids, Michigan, United States The Pivot Group Full time

    Job Overview:We are seeking a highly skilled Director of Operations to join our dynamic marketing agency, The Pivot Group. As a key member of our team, you will play a critical role in driving operational excellence and fostering meaningful client and team relationships.Key Responsibilities:Client & Freelancer Management:Develop and maintain strong...


  • Grand Rapids, Michigan, United States Trinity Health - IHA Full time

    Job SummaryWe are seeking a highly skilled Marketing and Communications Director to join our team at Trinity Health - IHA. This is a key leadership role that will be responsible for developing and executing marketing plans, communication and public relations activities to achieve our strategic vision.Key ResponsibilitiesLeadership and StrategyRepresent the...


  • Grand Rapids, Michigan, United States CURE International Children's Hospitals Full time

    Job Title: Marketing and Communications Operations SpecialistCURE International Children's Hospitals is seeking a highly organized and detail-oriented Marketing and Communications Operations Specialist to join our team.Job Summary:This role is responsible for planning, scheduling, and delivering Marketing & Communications initiatives and projects. The ideal...


  • Grand Rapids, Michigan, United States Meijer Full time

    About the RoleWe are seeking a highly skilled Marketing Project Management Manager to join our team at Meijer. As a key member of our Marketing Operations team, you will be responsible for leading marketing processes, overseeing deployment of resources, and tracking key department success metrics.The ideal candidate will have a strong background in project...


  • Grand Rapids, Michigan, United States LaFleur Marketing Full time

    Job OpportunityJob Title: Senior DesignerJob Summary:LaFleur Marketing is seeking a highly skilled Senior Designer to lead the design strategy and implementation for clients in the highly regulated industry vertical. The ideal candidate will have a strong portfolio, excellent communication skills, and a passion for collaboration and human-centered design.Key...


  • Grand Rapids, Michigan, United States The Pivot Group Full time

    Job Overview:The Pivot Group is seeking a seasoned Director of Operations and Client Relations to join our dynamic marketing agency. As a key member of our team, you will be responsible for driving operational excellence, fostering meaningful client and team relationships, and contributing to strategic growth and daily operations.Key Responsibilities:Client...


  • Grand Rapids, Michigan, United States Nortek Security & Control Full time

    Job Title: Operations DirectorAt Nortek Security & Control, we're seeking an experienced Operations Director to lead our production team. As a key member of our organization, you'll be responsible for analyzing and improving our manufacturing processes to ensure efficient and effective production.Key Responsibilities:Develop and implement production plans to...


  • Grand Rapids, Michigan, United States CURE International Children's Hospitals Full time

    Marketing and Communications Operations SpecialistCURE International Children's Hospitals is seeking a highly organized and detail-oriented Marketing and Communications Operations Specialist to join our team. This role is responsible for planning, scheduling, and delivering Marketing & Communications initiatives and projects, ensuring timely and high-quality...


  • Grand Rapids, Michigan, United States Advanced Tooling Systems Full time

    **Job Title:** Maintenance Operations Director**Reports to:** Plant Operations Manager**Supervisory Responsibilities:** Maintenance Technicians and Facilities Coordinators**Summary/Objective:** Advanced Tooling Systems is seeking an experienced Maintenance Operations Director to oversee the maintenance and repair of its manufacturing facilities. The ideal...

  • Regional Director

    1 month ago


    Grand Rapids, Michigan, United States Continental Full time

    Job SummaryContinental Properties is seeking a seasoned leader to fill the role of Regional Director - Multifamily Operations. As a key member of our Michigan Operations team, you will be responsible for overseeing a portfolio of multifamily communities, driving revenue growth, and ensuring exceptional customer service.Key ResponsibilitiesCommunity...


  • Grand Rapids, Michigan, United States City Wide Facility Solutions Full time

    Director of Business Administration Job DescriptionCity Wide Facility Solutions is seeking a highly skilled Director of Business Administration to oversee all aspects of our business operations. As a key member of our leadership team, you will be responsible for ensuring the efficiency and effectiveness of our business operations.Key...


  • Grand Rapids, Michigan, United States Transdev Full time

    About the RoleWe are seeking a highly experienced and skilled Executive Director of Operations to lead our transportation services in Grand Rapids, Michigan. As a key member of our team, you will be responsible for overseeing the safe and reliable delivery of services, managing a team of employees, and ensuring compliance with regulatory requirements.Key...


  • Grand Rapids, Michigan, United States Corewell Health Full time

    Job SummaryAs the Director of Pharmacy Operations at Corewell Health, you will be responsible for directing, planning, and leading pharmacy business operations functions. You will coordinate activities between various stakeholders within Pharmacy, Revenue Cycle, Supply Chain Management, Business Intelligence and Analytics, and Finance. Your goal will be to...


  • Grand Rapids, Michigan, United States Camping World Holdings, Inc. Full time

    About the RoleCamping World Holdings, Inc. is seeking a highly skilled and experienced Executive Director of Retail Operations to lead our retail operations team. As a key member of our leadership team, you will be responsible for driving sales growth, improving profitability, and delivering exceptional customer experiences across our dealership network.Key...

  • Studio Director

    4 weeks ago


    Grand Rapids, Michigan, United States BODY20 Cascade Full time

    Job DescriptionJob Title: Studio DirectorCompany: BODY20 CascadeJob Type: Full-timeLocation: Remote (with occasional on-site visits)About Us:BODY20 Cascade is a leading provider of innovative fitness solutions, dedicated to helping individuals achieve their wellness goals. We are seeking a highly motivated and experienced Studio Director to lead our studio...


  • Grand Rapids, Michigan, United States UFP Industries Full time

    Job SummaryWe are seeking an experienced Director of Underwriting to join our progressive and growing organization. This individual will be a key member of our leadership team, responsible for directing the overall underwriting strategy, operations, and staff. The successful candidate will have a strategic mindset and demonstrated relationship-building...


  • Grand Rapids, Michigan, United States CURE International Children's Hospitals Full time

    Job Title: Marketing and Communications Operations SpecialistCURE International Children's Hospitals is seeking a highly organized and detail-oriented Marketing and Communications Operations Specialist to join our team. This role is responsible for planning, scheduling, and timely delivery of Marketing & Communications initiatives and requested projects.Key...


  • Grand Rapids, Michigan, United States Meijer Full time

    About the RoleWe are seeking a highly skilled and experienced Marketing Project Management Director to join our team at Meijer. As a key member of our marketing leadership team, you will be responsible for leading the development and implementation of marketing project management strategies and processes.Key ResponsibilitiesProject Management...

  • Area Sales Director

    2 days ago


    Grand Rapids, Michigan, United States Flowers Baking Co Portland, LLC Full time

    Job Title: Area Sales DirectorFlowers Baking Co Portland, LLC is seeking a highly skilled Area Sales Director to join our team. As a key member of our sales team, you will be responsible for supporting our Independent Distributors (IDs) in managing customer relationships, engaging in sales activities, and growing their customer base.Key...