Network Operations Center Analyst
1 week ago
Job Title: Network Operations Center Analyst
Job Summary:
We are seeking a creative and hands-on Network Operations Center Analyst to join our data and technology group. As a Network Operations Center Analyst, you will play a pivotal role in maintaining system data accuracy and providing analytical support.
Responsibilities:
- Identify and remediate degraded performances or network outages.
- Create best practices to optimize network infrastructure and how endpoint functions.
- Provide analytical support to Operations and Information Technology.
- Collect and organize information from various sources.
- Analyze and ensure the accuracy of system data.
- Conduct interviews with employees and managers.
- Identify and solve problems in various fields or specialized areas.
- Enhance workflow and cross-departmental engagements.
- Use statistical methods to analyze information and develop solutions to business problems.
- Advise managers on findings and the various courses they can take to address the problem.
- Write memos and reports for managers to look over the findings and recommendations.
Requirements:
- Two or more years proven work experience as an Operations Analyst or similar role.
- Degree in Information Technology (IT) or equivalent is preferred.
- Mathematical skills to process complex calculations.
- High proficiency in Microsoft Office applications.
- Excellent communication and collaboration skills.
- Strong analytical skills with a commitment to data accuracy.
- Ability to multitask and support multiple teams effectively.
- Valid U.S. Driver's license required.
- Work requires the ability to perform the following physical activities: walking, standing, stooping, bending, twisting, crawling, reaching, lifting, sitting, and squatting.
Additional Information:
- Must be able to successfully pass a government background investigation.
- 8 hour shift work to include weekends with potential shifts to include: 0600 - 1400; 1400 - 2200; and 2200 - 0600.
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