Network Operations Center Analyst

5 days ago

Titusville, Florida, United States QinetiQ U.S. Full time

Job Summary

We are seeking a skilled Network Operations Center Analyst to join our Data and Technology Group. As a Network Operations Center Analyst, you will play a critical role in maintaining system data accuracy and providing analytical support.

Key Responsibilities

  • Identify and remediate degraded performances or network outages.
  • Create best practices to optimize network infrastructure and endpoint functions.
  • Provide analytical support to Operations and Information Technology.
  • Collect and organize information from various sources.
  • Analyze and ensure the accuracy of system data.
  • Conduct interviews with employees and managers.
  • Identify and solve problems in various fields or specialized areas.
  • Enhance workflow and cross-departmental engagements.
  • Use statistical methods to analyze information and develop solutions to business problems.
  • Advise managers on findings and the various courses they can take to address the problem.
  • Write memos and reports for managers to review the findings and recommendations.

Requirements

  • Two or more years of proven work experience as an Operations Analyst or similar role.
  • Degree in Information Technology (IT) or equivalent is preferred.
  • Mathematical skills to process complex calculations.
  • High proficiency in Microsoft Office applications.
  • Excellent communication and collaboration skills.
  • Strong analytical skills with a commitment to data accuracy.
  • Ability to multitask and support multiple teams effectively.
  • Valid U.S. Driver's license required.
  • Work requires the ability to perform the following physical activities: walking, standing, stooping, bending, twisting, crawling, reaching, lifting, sitting, and squatting.

Additional Information

  • Must be able to successfully pass a government background investigation.
  • 8 hour shift work to include weekends with potential shifts to include mornings, afternoons, and evenings.

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