Ramp Operations Manager
1 day ago
Piedmont Airlines is seeking a highly motivated and organized individual to join our team as a Ramp Supervisor in our Ground Handling Department.
Key Responsibilities:- Manage operational activities of the department in accordance with established policies and procedures.
- Conduct briefs, distribute training materials/checklists to mentors, and create schedules.
- Provide hands-on assistance to the Training Department and offer feedback to direct managers.
- Approve employees for release to duty after completion of training programs.
- Coach and provide career development to staff members.
- Correct non-compliant behavior and impose disciplinary action as required.
- Understand corporate culture, policies, and goals, and implement these into daily work routines.
- Manage a staff of employees with varied duties.
- Perform administrative tasks, including daily/weekly/monthly reports.
- Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems.
- Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service.
- Provide support when employee absence affects the operation.
- Outstanding organizational skills and ability to multi-task.
- Ability to work independently, set and meet own deadlines.
- Ability to work well with all levels of management and support staff.
- Able to defuse conflicts among team members.
- Familiarity with Microsoft Office Suite.
- Ability to work a flexible schedule.
- Previous airline management experience.
- Current Piedmont employee with a minimum six months of service.
- Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents.
- Extensive knowledge of QIK, Sabre.
- Bachelor's Degree in Aviation, Business, or related field.
The Ramp Supervisor will work in an airport ramp environment, subject to varied weather conditions and elevated noise levels. All shifts, including weekends, nights, holidays, and/or irregular shifts, may be required.
Physical Requirements:The Ramp Supervisor will be required to frequently stoop, bend, kneel, walk, stand, reach, lift, and climb up and down stairs. They will also be required to handle objects up to 70 pounds and assist passengers with disabilities.
Piedmont Airlines is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, performance-based bonuses, and relocation packages, subject to company policy and performance metrics.
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