Housekeeping Attendant
1 day ago
Heritage Hotels & Resorts is seeking a detail-oriented and customer-focused Housekeeping Attendant to join our team. As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.
Key Responsibilities:- Work under the direction of the Housekeeping Manager or Supervisor to maintain high standards of cleanliness and organization.
- Communicate effectively with leadership and team members to ensure smooth operations.
- Provide exceptional guest service by responding promptly to guest requests and resolving issues in a professional and courteous manner.
- Follow all safety and health regulations, including Personal Protective Equipment (PPE) protocol policies.
- Perform thorough cleaning and sanitizing of rooms, including bathrooms, balconies, and room furnishings.
- Maintain corridors and public areas in a clean and tidy condition.
- Report any loss or damage of linen, furniture, fixtures, or equipment.
- Learn and know the names of chemicals being used, if a guest were to stop them and ask.
- Full-time employees receive medical, dental, vision, life, short-term disability, accident, critical illness, and 401(k) benefits.
- Part-time employees receive dental, vision, and 401(k) benefits.
- A passion for perfection and attention to detail.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Excellent verbal communication and ability to multitask.
- Ability and willingness to work flexible hours, including weekends, holidays, and late nights.
- Ability to work on your feet for eight hours or more.
- Must be able to lift/push/reach for/carry 50+ pounds frequently.
- 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
- High school diploma or equivalent experience/training.
Heritage Hotels & Resorts is an Equal Opportunity Employer.
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