Client Services Support Specialist

4 weeks ago


Pittsfield, Massachusetts, United States Brien Center for Mental Health Full time

**Job Summary**

We are seeking a highly organized and detail-oriented Client Services Support Specialist to join our team at the Brien Center for Mental Health. In this role, you will provide clerical and medical record support for our Outpatient and Substance Abuse Services, as well as assist with back-up reception and patient scheduling.

Key Responsibilities:

  • Provide exceptional customer service to patients and staff
  • Manage medical records and maintain accurate and up-to-date files
  • Assist with patient scheduling and reception duties
  • Perform various administrative tasks as needed

Requirements:

  • 1-2 years of prior reception or customer service experience at the key-holder or supervisory level
  • High school diploma or GED required
  • Office management certification or coursework in related programs preferred
  • Prior experience in medical record principles and practice preferred
  • Bilingual preferred


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