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Christmas Ice Rink Ambassador

1 month ago

Scottsdale, Arizona, United States AccorHotel Full time
Job Summary
We are seeking a skilled and enthusiastic individual to join our team as a Christmas Ice Rink Ambassador. As a key member of our holiday team, you will be responsible for providing exceptional customer service and ensuring a magical experience for our guests.

Key Responsibilities
Provide excellent customer service and respond to guest inquiries in a timely and professional manner
Ensure the ice rink is safe and well-maintained, adhering to all safety regulations and guidelines
Collaborate with the Director of Christmas at the Princess Operations to coordinate events and activities
Maintain a clean and organized work environment, adhering to company standards
Develop and implement strategies to enhance the guest experience and increase customer satisfaction

Requirements
1+ year of experience in a customer-facing role, preferably in a hospitality or entertainment setting
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
Ability to work well under pressure in a fast-paced environment, with a focus on providing exceptional customer service
Strong problem-solving skills and ability to think critically in a dynamic environment
Availability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer
Competitive hourly rate and opportunities for advancement
Comprehensive benefits package, including medical, dental, and vision coverage
Paid time off and holidays
Opportunities for professional development and growth within the company
A fun and dynamic work environment with a team of passionate and dedicated professionals