Assistant Store Manager

7 days ago

Port Orange, United States Off Broadway Shoes Full time

About Off Broadway Shoes

Off Broadway Shoes is a leading retailer of footwear and accessories, offering a wide selection of nationally recognized brands and exclusive private labels. Our company is committed to providing an exceptional customer shopping experience, with a focus on quality, style, and value.

Job Summary

The Assistant Store Manager plays a critical role in ensuring the success of our stores, assisting the Store Manager in managing day-to-day operations, and providing leadership and guidance to store staff. This position requires a strong understanding of retail operations, excellent communication and interpersonal skills, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Customer Service
    • Create an excellent customer shopping experience, ensuring that customers receive personalized attention and service.
    • Address customer complaints and issues in a timely and professional manner.
  • Store Operations
    • Assist the Store Manager in managing store operations, including sales, inventory, and visual merchandising.
    • Ensure that all store policies and procedures are followed, including those related to sales, returns, and customer service.
  • Leadership and Development
    • Provide guidance and training to store staff, including sales associates and management.
    • Develop and implement strategies to improve store performance and customer satisfaction.
  • Inventory and Loss Prevention
    • Manage inventory levels, including receiving, stocking, and replenishing merchandise.
    • Implement loss prevention strategies to minimize shrinkage and protect company assets.

Requirements

  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum 2 years of retail experience, with a focus on management or leadership roles.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Strong leadership and management skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Equal Employment Opportunity

Off Broadway Shoes is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

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