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Retail Sales Professional

2 months ago

WinstonSalem, North Carolina, United States Best Buy Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our computers department.

Key Responsibilities
  • Customer Engagement: Engage with customers to understand their needs and preferences, providing expert advice and recommendations to drive sales and customer satisfaction.
  • Product Knowledge: Stay informed about technology trends and product releases through continuous learning and development, ensuring you have the expertise to provide customers with the best possible solutions.
  • Problem Resolution: Field customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience and resolving issues efficiently.
  • Team Collaboration: Work closely with other sales floor employees to demonstrate, promote, and sell products and services, driving a team-based sales approach.
  • Merchandising and Visuals: Maintain department merchandising and visual displays to ensure a visually appealing and engaging shopping environment.
  • Coaching and Development: Coach and develop other sales floor employees on how to be successful in the category, driving sales growth and customer satisfaction.
Requirements
  • Customer Focus: Working and thriving in a fast-paced, team-oriented environment, with a strong focus on delivering exceptional customer experiences.
  • Flexibility: Working a flexible schedule that matches your availability, including weekends, nights, and holidays.
What We Offer
  • Competitive Pay: A competitive salary and benefits package that rewards your hard work and dedication.
  • Employee Discount: A generous employee discount program that allows you to enjoy the products and services you sell.
  • Financial Savings and Retirement Resources: Access to financial savings and retirement resources to help you plan for your future.
  • Support for Your Well-being: Support for your physical and mental well-being, including resources for stress management and employee assistance programs.