Retail Sales Leader

4 weeks ago


WinstonSalem, North Carolina, United States Banner's Hallmark Full time
Job Summary

As a Retail Sales Leader at Banner's Hallmark, you will be responsible for driving results, providing exceptional customer service, and overseeing the operational functioning of the store. You will be a role model of best practices in sales and service, and will be expected to share knowledge, communicate goals and daily priorities, and manage daily tasks.

Key Responsibilities
  1. Drive revenue and proactively oversee the customer experience, maintaining a high level of customer service.
  2. Engage customers and assist in fulfilling their needs by building relationships and sharing product knowledge.
  3. Ensure the selling floor and backroom are clean, neat, and orderly every day, and participate in processing of shipments and replenishment of the selling floor.
  4. Utilize company guidelines to make effective merchandising decisions and hold the store to standard.
  5. Assist in the onboarding of new employees by providing customer service and operations training.

Requirements
  1. Two or more years of sales lead experience preferred.
  2. Demonstrate strong leadership, organizational, and planning skills, as well as effective management, interpersonal, and problem-solving skills.
  3. Familiarity with technology required; computer-based training expertise is preferred.
  4. Ability to work a flexible schedule, including holidays, evenings, and weekends.

About Banner's Hallmark
Banner's Hallmark is a dynamic and customer-focused organization that values its employees and strives to provide a positive and supportive work environment. We offer competitive pay, tuition reimbursement, and generous employee discounts, among other benefits.

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