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Chief Quality and Impact Officer

2 months ago

New York, New York, United States ICL Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Chief Quality and Impact Officer at ICL. This is a critical role that will play a key part in driving our organization's mission forward.

Key Responsibilities
  • Strategic Leadership: Provide visionary leadership in the development and implementation of our performance measurement and management (PMM) system, ensuring it aligns with our organizational goals and objectives.
  • Data Governance: Oversee the design and implementation of our data governance plan, ensuring data ownership, roles, and responsibilities are clearly defined and understood across the organization.
  • Evaluation and Research: Lead the planning, design, and implementation of evaluation projects, ensuring they are high-quality, impactful, and meet the needs of our stakeholders.
  • Analytics and Reporting: Develop and deliver effective analytics tools and reports that provide actionable insights to inform decision-making across the organization.
  • Capacity Building: Partner with internal stakeholders to design and deliver training and capacity-building activities that enhance the skills and knowledge of our staff.
  • Collaboration and Partnerships: Foster strong relationships with internal and external stakeholders, including funders, clients, and partners, to advance our organizational goals and objectives.
Qualifications
  • Education: Master's degree in a related field, such as social services, public health, or public administration.
  • Experience: Minimum of seven years' experience in human services program management, evaluation, quality improvement, or a related field.
  • Skills: Strong knowledge of performance measurement and management approaches, data analytics, and evaluation methods, as well as excellent communication and interpersonal skills.
Essential Skills and Abilities
  • Interpersonal and Communication Skills: Exceptionally strong interpersonal and communication skills, with the ability to work effectively with multiple stakeholders.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Project Management Skills: Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
  • Leadership and Collaboration Skills: Strong leadership and collaboration skills, with the ability to motivate and inspire teams to achieve their best.