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Housekeeping Operations Manager

2 months ago

Spring, Texas, United States SYUFY GROUP Full time
Job Summary

VillaSport Athletic Club and Spa is seeking a highly motivated and detail-oriented Housekeeping Lead Associate to join our team. As a key member of our facilities team, you will be responsible for ensuring the cleanliness and maintenance of our club facilities, providing exceptional customer service to our members, and supporting the overall success of our business.

Key Responsibilities
  • Assist the Housekeeping Supervisor in supervising Housekeeping Associates during their shift, assigning duties, tasks, and checklists.
  • Cover regular Housekeeping Associate duties, ensuring all areas of the club are sparkling clean, neat, and uncluttered, fully stocked, and safe, in accordance with VillaSport standards.
  • Act as a role model for Housekeeping Associates, demonstrating exceptional customer service skills and a commitment to cleanliness and safety.
  • Perform cleaning duties, including but not limited to, sweeping, mopping, dusting, and disinfecting, while minimizing disruptions to members' use of the club.
  • Collaborate with other departments to ensure seamless operations and exceptional member experiences.
  • Participate in ongoing training and development to enhance knowledge and skills in housekeeping, customer service, and safety protocols.
Requirements
  • High school diploma or equivalent required; trade school or college experience preferred.
  • Previous housekeeping or hospitality experience, preferably in a supervisory role.
  • Excellent customer service skills, with a focus on providing exceptional member experiences.
  • Ability to work nights, weekends, and holidays as business demands.
  • Bi-lingual English/Spanish a plus.
  • Strong attention to detail, with a focus on maintaining high standards of cleanliness and safety.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • Competitive hourly rate based on relevant experience.
  • 401(k) plan with dollar-for-dollar match up to 4%.
  • Complimentary club membership.
  • Discounts on club products and services.
  • Flexible scheduling.