Customer Service Representative
4 weeks ago
At Express Medical Transporters, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to clients, caregivers, healthcare providers, and transportation partners.
Key Responsibilities:
- Handle incoming calls and emails to provide support and information on our services.
- Schedule transportation services and address customer inquiries.
- Resolve any issues or concerns related to transportation requests.
- Collaborate with internal departments to ensure customer needs are met.
Requirements:
- High school diploma or equivalent.
- 1-2 years of customer service experience, preferably in a fast-paced call-center or remote work environment.
- Excellent communication skills and ability to learn new software.
About Us:
Express Medical Transporters is dedicated to providing compassionate, safe, and timely transportation services. We take pride in transporting passengers to their desired destinations, and we are committed to making a positive impact in our community.
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