Customer Service Representative

4 weeks ago


Bridgeton, Missouri, United States Kathy Bowden - State Farm Agent Full time
Role Overview:

As a Customer Service Representative with Kathy Bowden - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this position.

Key Responsibilities:

Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused approach to educate clients about insurance options and promote the development of our business.

Qualifications:

Dedicated to providing exceptional customer service.
Excellent communication skills to effectively relate to customers, answer their questions, and anticipate their needs.
Proactive in problem-solving and committed to delivering results.

Benefits:

Competitive hourly pay plus commission/bonus opportunities.
Paid training and licensing expenses compensated.
Growth potential and opportunities for advancement within our agency.
Paid time off (vacation and personal/sick days).
Valuable career-building experience.

Compensation:

$40,000.00 per year

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