Cashier - Parking Operations
4 weeks ago
At SP+, we are driven by our promise to make every moment matter for a world on the go. As a Cashier and Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of our parking facilities.
Key Responsibilities:- Treat each customer with respect and kindness, ensuring every interaction delivers on the SP+ Promise.
- Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
- Count and manage cash and/or validations, maintaining security and accuracy.
- Make change and issue receipts or tickets to customers for each transaction.
- Compute or recompute bills from tickets, displaying costs on the cash register.
- Quote prices for parking services and receive payment from customers.
- Provide directions to city locations and assist customers in finding their way.
- Resolve customer complaints quickly and efficiently, escalating issues to supervisors when needed.
- Answer telephone calls in a prompt and courteous manner.
- Maintain the cleanliness of the booth and surrounding area.
- Conduct regular checks to ensure proper inventory of work aids and supplies.
- Verify log of shift transactions against bank of revenue on hand.
- Compile collected revenue during the day and prepare shift reports of transactions.
- Less than high school education or up to one month related experience or training, or equivalent combination of education and experience.
- Availability to work special shifts, including 2nd shift, 3rd shift, and weekends, as required by the location.
- A valid state-issued driver's license, with a current address and acceptable driving record, if driving a company vehicle or on company business.
We are an equal opportunity employer committed to diversity, inclusion, and innovation. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity to join our team at SP+.
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