Security Operations Supervisor
4 days ago
Job Overview
The Hard Rock Hotel & Casino Bristol is seeking a skilled Security Operations Supervisor to oversee security activities, ensuring the safety and security of guests, team members, and property.
Responsibilities:
- Assist shift managers in coordinating security efforts to safeguard company assets, employees, and patrons during assigned shifts.
- Responsible for assigned security posts, including guarding money transfers, chips, and jackpots, performing hopper fills, table fills, and table credits.
- Train, evaluate, and recommend disciplinary action for officers.
- Patrol premises to discourage inappropriate behavior and take necessary actions.
- Write investigative and incident reports.
- Address individuals not wearing Commission Badges in non-public areas or those found in unauthorized areas.
- Assume overall responsibility of security operations during the absence of the Security Shift Manager.
- Perform other duties as assigned and adhere to Virginia Lottery Regulations.
Requirements:
- High School Diploma or equivalent required, with a minimum of one year of guest service experience or the equivalent combination of education and experience.
- Two years' progressive experience in security operations and supervisory experience preferred.
- Must obtain and maintain all licenses/certifications per Federal, State, and Virginia Lottery regulations.
- Must successfully pass background checks and drug screenings.
- Prior experience in the Gaming industry strongly preferred.
Benefits:
- A competitive salary range of $45,000 - $65,000 per year, depending on experience.
- Opportunities for professional growth and development within the company.
- A dynamic work environment with a focus on customer satisfaction.
Additional Information:
This role requires strong communication and leadership skills, as well as the ability to work flexible schedules, including holidays and weekends. The ideal candidate will have a passion for providing exceptional customer service and ensuring the safety and security of our guests and team members.
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