Scheduler - LV Nellis Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
2 months ago
The Medical Scheduling Coordinator performs critical administrative and communication functions in the department/clinic. This role schedules patient appointments and provides exceptional customer service, ensuring a seamless experience for patients and staff alike.
Key Responsibilities- Acts as the primary point of contact for patients, providing a consistent and superior customer service experience.
- Schedules appointments, confirms patient availability, and reviews appointment details for accuracy.
- Supports center operations by greeting and checking in patients, scheduling appointments, and performing front desk functions.
- Acts as an advocate/liaison for patients and the Health Center, ensuring a continuum of care.
- Answers telephone calls promptly and professionally, directing calls to other departments as needed.
- Maintains all delegated worklists through the electronic medical record.
- Effectively uses equipment to perform duties efficiently and safely.
- Handles patient requests and questions appropriately, providing benefit plan and eligibility information as needed.
- Adheres to the Culinary Health Center and Jayakumar NV PC policies and procedures.
- Performs duties as care coordinator when assigned.
- High school diploma or equivalent required.
- Understanding of medical terminology essential.
- Ability to interview patients and interface with physicians, nurses, and other professional staff.
- One year of experience in customer service, preferably in a medical environment.
- Fire Life Safety Training (LA City) required. If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (required within LA City only).
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Las Vegas, Nevada, United States Keck Medicine of USC Full timeJob SummaryThe Scheduler is a key member of the LV Nellis Family Medicine Clinic team, responsible for providing exceptional patient care and administrative support. This role requires strong communication and organizational skills, with a focus on scheduling patient appointments and providing a positive customer experience.Key ResponsibilitiesSchedule...
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Las Vegas, Nevada, United States Keck Medicine of USC Full timeJob SummaryThe Scheduler is a key member of the LV Nellis Family Medicine Clinic team, responsible for providing exceptional patient care and administrative support. This role requires strong communication and organizational skills, with a focus on delivering a superior customer experience.Key ResponsibilitiesManage patient schedules, ensuring timely and...
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Las Vegas, Nevada, United States Keck Medicine of USC Full timeJob SummaryThe Medical Scheduling Coordinator performs critical administrative and communication functions in the department/clinic. This role schedules patient appointments and provides exceptional customer service, ensuring a seamless experience for patients and staff alike.Key ResponsibilitiesActs as the primary point of contact for patients, providing a...
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