Solutions Architect

4 weeks ago


Boston, Massachusetts, United States Zixi Full time
Job Overview

Zixi is seeking a highly skilled Solutions Engineer to join our team. As a key member of our Field Team, you will provide technical sales support to major broadcasters, content owners, and media service providers.

This is a technical role that involves working closely with customers to understand their needs, design tailored solutions using Zixi's technology stack, and provide technical expertise and support through the customer engagement lifecycles.

Key Responsibilities:

  • Customer Engagement: Engage with customers to understand their technical requirements, challenges, and objectives related to video streaming and delivery.
  • Solution Design: Collaborate with customers to analyze and design custom solutions using Zixi's products and technology.
  • Technical Expertise: Develop domain expertise in IP networks, Linux, Windows, and networking.
  • Proof of Concept Development: Build and demonstrate proof of concept solutions for customers.
  • Customer Support: Provide technical support and guidance to customers during the implementation and deployment phases.
  • Collaboration: Work closely with Zixi's sales, product, and engineering teams to provide feedback on customer requirements and product enhancements.

Requirements:

  • 3+ years of experience in a Media and Entertainment Business-to-Business environment in a technical pre-sales role.
  • Excellent written and oral communication skills.
  • Strong presentation skills.
  • Experience managing Proof of Concept projects and operating independently.
  • Strong experience and interest in teamwork.

About Zixi

Zixi provides a cloud-based and on-premise software platform that enables reliable broadcast-quality video delivery over IP. The company offers the Zixi Platform for broadcasters, enterprises, over-the-top video providers, and mobile service providers around the world.



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