Customer Service Manager

3 weeks ago


Simpsonville, South Carolina, United States Sprouts Farmers Market Full time

We are seeking an accomplished Customer Service Manager to join our team at Sprouts Farmers Market. In this critical role, you will oversee a team of cashiers, monitor customer interactions, and implement strategies to enhance customer satisfaction and loyalty.

Key Responsibilities:

  • Oversight of cashier operations and customer service standards
  • Collaboration with management to develop customer-centric initiatives
  • Analyzing customer feedback to identify opportunities for improvement

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 4 years of retail experience, preferably in a leadership role
  • Exceptional communication and analytical skills

Benefits:

  • Salary: $50,000 per year
  • Benefits package including medical, dental, and vision insurance
  • 401(k) plan with company match


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