Patient Care Specialist

4 weeks ago


Bellevue, Washington, United States Kaiser Permanente Full time
Job Summary

An unlicensed caregiver who maintains a safe and clean environment for patients and healthcare team members. Transport patients with proper technique. Transport equipment, supplies, and specimens. Provide environmental sanitation as required.

Key Responsibilities
  • Assists in preparation of the unit, patient rooms, and beds for receiving patient admission, returning surgical patients, transfers, emergencies, or discharges.
  • Provides hygiene care, which includes providing or assisting in bed baths, oral hygiene, hair care and shampoo, back care and rubs, perineal care, dressing patients, and changing bed linen.
  • Prepares patients for meals, serves and removes food trays, and assists with meal or feeds patients. Distributes water and nourishment to patients.
  • Performs other duties as assigned by the RN as patient care needs change. Orients patients and significant others to call lights, bed controls, side rail usage, bathrooms, phones, TV waiting areas, and visiting hours.
  • Assists and accompanies patients and their belongings (including personal property) in the admission, transfer, and discharge process.
  • Answers patient call lights, anticipates patient care needs, and makes rounds to assigned patients on an ongoing basis.
  • Communicates with patients in a courteous and helpful manner. Establishes and maintains communication with the healthcare team.
  • Performs data collection and documentation of TPR, BP, wt, ht, I/O, activity, diet, and hygiene in an ongoing, timely, accurate, and concise manner.
  • Demonstrates the use of good body mechanics and provides for patient safety when transferring, ambulating, turning, lifting, and positioning patients.
  • Acts appropriately in emergency situations. Performs routine treatments and patient care duties listed on the skills inventory form and under the direct supervision of the RN.
  • Identifies and reports changes in the patient's condition to the RN within an appropriate time frame. Maintains verbal and written information in a confidential manner.
  • Assists in straightening patient rooms, cleaning overbed tables and bedside stands, keeping patient care areas clean at the end of each shift.
  • Collects and transports specimens for delivery to appropriate departments per hospital standards.
  • Completes work orders for equipment that is out of service and leaves copies in the appropriate designated place/unit for follow-up.
  • Adheres to Infection Control Policy, including but not limited to: demonstrating body substance precautions by wearing gloves and other protective attire to avoid body substance contact when appropriate; adhering to the KFHPW hand-washing policy; complying with the proper handling of waste; and maintaining a clean work area.
  • Provides postmortem care under the direction of the RN. Demonstrates initiative and responsibility for improving skills and expanding knowledge through continuing education or on-the-job learning experience.
  • Consistently demonstrates an appearance consistent with current KFHPW dress code policy.
Basic Qualifications
  • Experience: Minimum one (1) year of acute care or extended care.
  • Education: High School Diploma or General Education Development (GED) required.
  • License, Certification, Registration: Nursing Assistant Certificate (Washington) required at hire.
  • Additional Requirements: Working knowledge of medical terminology. Demonstrated interpersonal skills. Demonstrated basic technical nursing skills. Nursing student experience will be evaluated on an individual basis. Able to lift 50 pounds.
Preferred Qualifications
  • Two (2) years of hospital experience.
  • Graduate of formal nursing assistant training program OR equivalent experience.


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