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Customer Service Representative
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team in the Emergency Department. As a key member of our patient registration team, you will play a vital role in ensuring the smooth and efficient registration process for our patients.
As a Customer Service Representative, you will be responsible for collecting patient and insurance information, working with clinicians to complete registration, and providing exceptional customer service to our patients and their families. You will work in a fast-paced environment, often on your feet, and must be able to multitask and prioritize tasks effectively.
Key Responsibilities- Collect patient and insurance information accurately and efficiently
- Work with clinicians to complete registration and resolve any issues that may arise
- Provide exceptional customer service to patients and their families
- Work in a fast-paced environment, often on your feet
- Multitask and prioritize tasks effectively
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be proficient in using computer systems and software, and have a strong attention to detail.
We are committed to providing a workplace free of harassment and discrimination, and we are an equal opportunity employer. If you need assistance or an accommodation to complete any part of the job application process, please contact us at or for assistance.
About R1 RCMR1 RCM is a leading provider of revenue cycle management solutions to healthcare providers. We are committed to promoting diversity, equity, and inclusion, and we are proud to be an equal opportunity employer. We do not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
