Bilingual Customer Service Representative

3 weeks ago


Mission, Kansas, United States David Chavez - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and bilingual (Spanish/English) Receptionist to join our team at David M. Chavez Insurance Agency, Inc., a State Farm Insurance Agency located in Roeland Park, KS.

This is a full-time position that requires no prior insurance experience, as we provide comprehensive training to the right candidate. If you are a people person with a passion for building relationships and helping others, we encourage you to apply.

Key Responsibilities:

  • Manage incoming calls and develop leads to schedule appointments.
  • Support policy holders by responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • Establish client relationships and follow up with clients as needed.

Requirements:

  • Bilingual (Spanish/English) proficiency.
  • Ability to obtain Property & Casualty and Life & Health insurance licenses.
  • Dependability, fast learning, and adaptability to changing technology.
  • Business casual dress code required.

What We Offer:

  • Competitive base salary plus monthly bonuses.
  • Paid Time Off (vacation/holiday/sick pay).
  • Simple Savings Program (401K for small companies).
  • Health, Dental, and Vision Insurance allowance provided.
  • Flexible schedule to accommodate work-life balance.

Why Work with Us:

  • Opportunity to advance in our agency.
  • Valuable experience and training.
  • Friendly and positive work environment.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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