Post Closing Manager
1 week ago
We are seeking a highly organized and passionate leader to direct and oversee the efforts of our post-closing team. As a Post Closing Manager, you will be responsible for training, developing, and guiding the team to ensure a high level of quality service to members, accuracy, and timeliness in all loan transactions.
Key Responsibilities:- Ensure the post-closing team has the required resources to perform their daily job responsibilities.
- Manage post-closing employee's attendance, production, work quality, conduct, development, and complete performance reviews.
- Identify and assist with implementing process improvements within the department or across departments to elevate loan quality, employee experience, service level agreements (SLAs) and member service.
- Complete quality assurance reviews to ensure completion and accuracy of the post-closing processes.
- Assign daily work to the post-closing team and ensure all SLAs and deadlines are met.
- 4 years of work experience in the banking or credit union industry.
- 3 years of management experience required.
- Positive attitude and team-oriented.
- Strong communication skills, both verbal and written.
- Ability to manage competing priorities.
- Proven ability to lead and influence.
- Ability to excel in a fast-paced and changing environment.
- Ability to work flexible hours.
- Group medical, dental, and vision coverage insurance.
- Generous Paid Time Off.
- Up to 11 Paid Holidays Per Year.
- 401(k) With Employer Match and Discretionary Contribution.
- Employee Referral Program.
- Wellness Programs.
- Peer-to-Peer Recognition Program.
About S3:
We are a Credit Union Service Organization (CUSO) that serves credit unions by supporting their operations and delivering world-class service. We support the credit union members with their loans, deposits, and other financial needs to achieve their goals. We are committed to teamwork and a positive attitude, which enables us to deliver service that generates quality results for our partners.
We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to the full inclusion of all qualified individuals and will take steps to ensure that people with disabilities are provided reasonable accommodations.
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