Clinical Research Solutions Expert
2 days ago
**About Castor, Inc.**
We are a fast-paced SaaS company dedicated to improving the clinical trial experience for patients, sites, and sponsors. Our goal is to make medical research more efficient and effective.
Career Opportunity:
We are seeking an experienced Clinical Research Solutions Expert to join our team as a Solution Architect. As a key member of our Customer Success department, you will collaborate with clients to design and implement tailored solutions that meet their unique needs.
About the Role:
- You will work closely with clients to understand their business requirements and develop technical solutions that align with their goals.
- You will provide technical consulting and custom solution designs for complex implementations.
- You will identify integration opportunities and design APIs or connectors for seamless data exchange between our platform and other clinical systems.
- You will support clients in resolving complex technical issues and ensure timely resolution and a positive customer experience.
Requirements:
- 3+ years of experience in customer-facing roles, preferably in a fast-paced SaaS environment.
- Strong technical expertise, including knowledge of clinical data standards (CDISC, SDTM, ODM) and experience with integrating CDMS systems.
- Good understanding of programming languages like R or Python, SQL, and API tools like Postman.
What We Offer:
- A competitive salary of $120,000 per year.
- A comprehensive benefits package, including employee stock options, learning and development budget, unlimited annual leave, and flexible working schedule.
- A remote-first setup with support for your home office set-up.
- A dynamic and inclusive work environment where every team member counts.
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