Customer Service Representative

4 days ago


Spring, Texas, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring that all customers receive a fast and friendly shopping experience.
  • Assist customers with their shopping needs, including locating products and providing solutions to their queries.
  • Participate in visual merchandising and store recovery, ensuring that the store is well-merchandised and in-stock.
  • Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies.
  • Interact with colleagues in an accepting and respectful manner, promoting a positive and inclusive work environment.
Requirements
  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to work in a fast-paced environment, with flexibility to work nights, weekends, and early mornings.
What We Offer

As a valued member of our team, you will have access to a range of benefits, including competitive pay, opportunities for career growth and development, and a comprehensive benefits package.

Michaels is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment. We are dedicated to providing reasonable accommodations for individuals with disabilities and encourage applicants to contact us if they require any accommodations during the application or interview process.



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